The world is more complex and entangled. Decisions in all domains are becoming more difficult and fractious. How can we find creative strategies to navigate the complexity and circumvent the unexpected risks?
Inclusive Design advances accessibility, and encompasses the full range of human diversity including ability, language, culture, gender and age. Inclusive Design recognizes that we aren’t all the same. Design must be usable, flexible, and customizable among other qualities to be truly inclusive. From policies, customer service, infrastructure, technology, buildings to everyday products—we can design so that everyone can participate fully.
Jutta Treviranus is the Director of the Inclusive Design Research Centre (IDRC) and professor in the faculty of Design at OCAD University in Toronto (http://idrc.ocadu.ca ). Jutta established the IDRC in 1993 as the nexus of a growing global community that proactively works to ensure that our digitally transformed and globally connected society is designed inclusively. Dr. Treviranus also founded an innovative graduate program in inclusive design at OCAD University. Jutta is credited with developing an inclusive design methodology that has been adopted by large enterprise companies, as well as public sector organizations internationally.
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