5 Consumer Trends
That Will Transform Client Experience
Monday, October 27, 2025
The world is anxious, yearning to slow down, and feeling the profound impact AI can have in everyday life. These forces are reshaping expectations—what people value, how they want to engage, and where they place their trust.
Join us to explore five emerging consumer trends that may signal what our clients and colleagues want next. From the demand for simplicity and authenticity, to the balance between technology and the human touch, these shifts are more than just passing patterns - they’re a preview of the future of client experience.
Are we ready to adapt, re-imagine, and rise to meet these expectations?
Jeff Chan | Senior Manager, Enterprise Innovation, TD Invent
Amidst evolving customer expectations, Enterprise Innovation acts as the bank's intrapreneur team, helping businesses build the future of banking through incremental and disruptive ideas. As part of this team, Jeff turns forward-looking trends into actionable insights, strategies and projects transform the Bank.
DATE
Monday, October 27, 2025
TIME
11:30 AM - 1:30 PM ET
VENUE
Burovision Ottawa, 300 Sparks Street, Suite 230, Ottawa, ON K1R 7S3
FEES
Members - $20.00
Non-Members - $40.00
Young Leader Member - $10.00
Young Leader Non-Member - $20.00
*HST Not Included
Cancellation policy: Cancellations with request for a refund must be in writing and received via email by October 13, 2025. No refunds/credits will be permitted after this date However, substitutions are welcome. Please send requests to events@corenetcanada.com.
Thank you to our Venue, Food & Beverage Sponsor
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